The main agenda for the event was implementing Unified Communications into businesses, decreasing delays within corporate communications, as well as making external communication much easier for all parties. Workline Research representatives took part in workshops and seminars covering issues of IP Contact Centers of the nowadays as well, as tendencies for future Contact Center development.
Short reference:
The VOICECON conference is the leading event within IP telephony, Unified Communications and converged networks. The event is designed so that each of the participants would be able to hear first hand expert opinion on migrating to new technologies and their successful implementation.
